Support

Whether you’re having an issue with one of our products or just want some advice, we’re always happy to hear from you. The fastest way to find the information you need is to check our FAQ section below. Click the “+” icon to expand each section.

What are cocktail shaker sets made of?
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What are cocktail shakers for & why do we shake a cocktail?
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Can I amend or cancel an order online?
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Can your cocktail sets be customised or have messages engraved?
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Is it possible to purchase the Manhattan or Boston shaker separately?
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Do you ship outside the UK?
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Can I find out when a product is back in stock online?
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What is Klarna, and how does it work?
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Will it rust?
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How do I adjust/remove the spring from the Hawthorne Strainer?
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The lid is stuck on the cocktail shaker, what should I do?
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Are the cocktail sets dishwasher safe?
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Where are the various products made?
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What’s included in the set?
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Do all the cocktail shaker sets include a storage pouch?
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How many recipes are included in the booklet?
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What size is the measurer?
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Common Measurements and Conversions
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What is the difference between the Boston and Manhattan shakers?
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Still unsure?

Drop us a line and we'll do our best to answer your questions.

Registered Address:
Oceana House First Floor
39-49 Commercial Road
Southampton
Hampshire
SO15 1GA

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